Elysian Tales Guest Terms & Conditions

29.06.2025

Welcome to Elysian Tales. Before joining one of our boutique gastronomic journeys, we kindly ask that you carefully read and agree to the following Terms and Conditions. By booking an experience with us, you acknowledge and accept these Terms and Conditions.

1. Participation Agreement

By confirming your booking, you voluntarily agree to participate in the curated experiences provided by Elysian Tales and its partners. These experiences may involve elements of cultural immersion, physical activity, and culinary exploration, including the consumption of alcohol. You participate at your own risk.

2. Liability Disclaimer

Elysian Tales, its founders, employees, guides, partners, agents and affiliates shall not be held liable, to the fullest extent permitted by applicable law,  for:

·       Personal injury, illness, allergic reactions, or death;

·       Loss, theft, or damage to personal belongings;

·       Accidents or incidents occurring during any of our experiences, including transportation, walking tours, tastings, or on-premise interactions; or

·       Delays, changes, or cancellations or any failure or delay in performing any obligation under these Terms and Conditions or any of our services due to circumstances beyond our reasonable control (including but not limited to strikes, acts of nature, governmental actions or pandemics).

3. Health & Dietary Responsibility

Guests are responsible for notifying us of any dietary restrictions, allergies, or food-related sensitivities at the time of booking. While we strive to accommodate special requests, we cannot guarantee the absence of allergens (including nuts, dairy, gluten, etc.) in food or drink served, and cross-contamination may occur. Participation in tastings and meals is at the guest’s sole discretion and risk.

4. Travel & Insurance

We strongly encourage all guests to secure personal travel and health insurance that covers medical emergencies, personal injury, and trip cancellation. Elysian Tales does not provide insurance coverage for participants.

5. Conduct & Safety

Guests must behave respectfully toward hosts, fellow guests, and the venues we visit. Elysian Tales reserves the right to remove any participant, without refund, for behavior deemed unlawful, inappropriate, unsafe, or disruptive (including but not limited to harassment, endangering others or excessive intoxication).

6. Bookings & Cancellations

All bookings are subject to availability and are considered final once confirmed. Cancellations made at least 48 hours before the experience start time are eligible for a full refund. Cancellations made between 24 and 48 hours prior will receive a 50% refund. Cancellations made less than 24 hours before the experience, or failure to attend, are non-refundable.  All times referred to herein are local times for the relevant event.

7. Assumption of Risk & Indemnity

By participating, you acknowledge that gastronomic experiences may involve inherent risks. You voluntarily assume all risks and agree to release, waive, and indemnify Elysian Tales from any and all claims, damages, or liabilities arising from or related to your participation (including legal costs and expenses).

These Terms and Conditions, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them or the services provided by Elysian Tales, shall be governed by and construed in accordance with the laws of the United Arab Emirates as applicable in the Emirate of Dubai.  The parties irrevocably agree that the courts of Dubai shall have exclusive jurisdiction to settle any such dispute or claim.

By completing your booking, you confirm that you have read, understood, and accepted these Terms and Conditions.