Elysian Tales Guest Terms & Conditions
Welcome to Elysian Tales. Before joining one of our boutique gastronomic journeys, we kindly ask that you carefully read and agree to the following Terms and Conditions. By booking an experience with us, you acknowledge and accept these terms.
1. Participation Agreement
By confirming your booking, you agree to participate voluntarily in the curated experiences provided by Elysian Tales and its partners. Our experiences are designed to be immersive and involve elements of cultural, culinary, and physical engagement. Participation is at your own risk.
2. Liability Disclaimer
Elysian Tales, its founders, employees, guides, partners, and affiliates shall not be held liable for:
Personal injury, illness, allergic reactions, or death;
Loss, theft, or damage to personal belongings;
Accidents or incidents occurring during transportation, walking tours, tastings, or on-premise interactions;
Delays, changes, or cancellations due to weather, strikes, acts of nature, or other unforeseen circumstances.
3. Health & Dietary Responsibility
Guests are responsible for notifying us of any dietary restrictions, allergies, or food-related sensitivities at the time of booking. While we make efforts to accommodate special requests, we cannot guarantee the absence of allergens (including nuts, dairy, gluten, etc.) in food or drink served. Participation in tastings and meals is at the guest’s own discretion and risk.
4. Travel & Insurance
We strongly encourage all guests to secure personal travel and health insurance that covers medical emergencies, personal injury, and trip cancellation. Elysian Tales does not provide insurance coverage for participants.
5. Conduct & Safety
Guests are expected to conduct themselves respectfully toward hosts, fellow guests, and the spaces we visit. Elysian Tales reserves the right to remove any participant whose behavior is deemed inappropriate, unsafe, or disruptive - without refund.
6. Force Majeure
Elysian Tales shall not be held liable for failure to perform any obligation under these terms if such failure is caused by circumstances beyond our reasonable control, including but not limited to natural disasters, strikes, governmental actions, or pandemics.
7. Bookings & Cancellations
All bookings are subject to availability and are considered final once confirmed. Cancellations made at least 48 hours before the experience start time are eligible for a full refund. Cancellations made between 24 and 48 hours prior will receive a 50% refund. Cancellations made less than 24 hours before the experience, or failure to attend, are non-refundable.
8. Assumption of Risk & Indemnity
By participating, you acknowledge that gastronomic experiences may involve inherent risks. You voluntarily assume all risks and agree to release, waive, and indemnify Elysian Tales from any and all claims, damages, or liabilities arising from or related to your participation.